Privacy Policy

1. Online Privacy Policy
Your right to privacy is important to us. We are keen to strike a fair balance between your personal privacy and ensuring you obtain full value from the internet and other products and services we may be able to market to you. We ensure we comply with the Data Protection Act 1998


2. Subscription
In some areas of our web site, we ask you to provide information that will enable us to enhance your site visit or reply to you after your visit. This would include where you subscribe to (our online newsletters) or provide feedback to us through contact form or when you complete any online survey we may offer from time to time. When you do so, we ask you to give us your name, email address and other personal information that will be needed to supply the services to you. (In relation to online newsletters you can 'unsubscribe' at any time.) We may use your personal data for future email mailings, support, notification of new products or new versions, general correspondence regarding the products and correspondence, which may relate to you.

We won’t share your information with any other company unless you give us permission to do so. We will pass your details onto our couriers in order that you may receive your goods We operate a mail-opt out service so that you can opt-out of receiving any future emails from us. In addition to this you may unsubscribe from our mailings at any point by clicking on unsubscribe at the bottom of the email you receive or by emailing us.

3. Trading from our web site
Making sure you can buy safely online is a priority for us and we want to make sure you are able to shop with us safely at all times and on all devices so our website encrypts the personal data you input into our site.  We only accept orders from Web browsers that allow communication through Secure Socket Layer (SSL) technology. 

Our carefully selected payment service providers, SagePay accept and process your payments securely online.  We have also implemented 3D secure technology on our system, an additional fraud prevention scheme. We are Payment Card Industry Data Security Standards (PCI DSS) Compliant. PCI DSS are a set of standards to help protect businesses and shoppers from data theft and fraud.  

4. Use of Cookies

We use cookies on the site in order to enhance your shopping experience with us.
The information you provide will be kept confidential and will be used only to support your customer relationship with us. We do not disclose or sell your information except if we sell the whole or part of our business.


Further Information on Data Protection and Personal Privacy
We have no desire to infringe your privacy while using our site and we will never provide your personal information to anyone else except if we sell our business in whole or in part.

For further information from us on data protection and privacy contact:

208 Bromford Lane
B24 8DL 

Tel: 0121 327 8701

Use of this site is subject to our Terms and Conditions
3PINS Limited is a company registered in England.